by Christian Kaemmerlen, EIPM
Maturity is defined as “a very advanced or developed form or state”. A mature organisation has explicitly and consistently deployed the best possible practices or processes whose outcome is measured and used to continuously improve them.
Assessing an organisation against a business excellence framework, or holistic reference model is a sound approach. It helps to check the structural integrity of the organisation, its current and future capabilities, to precisely identify its strengths and weaknesses and, when available, compare its profile against benchmarks and best in class companies.
As there is a high correlation between an organisation’s maturity and its chances for long-term success, leaders that want their organisation to reach excellence and sustain superior levels of performance, must understand what its current state is to focus on improvement opportunities.
Some of the signs of maturity for an organisation should include:
Assessments are usually driven by a questionnaire that guides the users through a set of criteria covering all the activities performed in the organisation. Statements describe what is seen in excellent organisations and should be considered as reference points when performing the evaluation.
Some criteria are called ‘Enablers’ and cover what an organisation does and its processes. Other criteria, called ‘Results’ cover what the organisation achieves and how these achievements are perceived and measured.
The EIPM Bee-Best® assessment has been designed for Purchasing and Supply Management organisations with the objective of providing our customers with the tools to:
Have valuable Benchmarking insights against 32 criteria, with all users from 461 Companies and with the 40 EIPM Peter Kraljic Award winners, and possibly with its peers.
To have a preview of the tool: https://bee-best.org
Bee-Best® uses the framework of the EFQM Business Excellence Model – for more information look at www.efqm.org.