The forces of globalisation and increasingly aggressive competition call for a radically new approach to achieving sustainable business performance. Whilst cost leadership remains a laudable objective, the pendulum is swinging inexorably towards value optimisation through service leadership in order to secure long term viability.
At the same time, there is a growing awareness of the social, environmental and ethical framework within which the business is developing and the growing risks associated with the extended supply networks and new supplier markets.
The purchasing practitioner faces a real dilemma: how can I justify having to pay more for my goods and services in order to fulfil my obligations regarding responsible purchasing?